Last Updated: 2025

At Pyra Essentials, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order or register on our website, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely by payment gateway)

b) Automatically Collected Data

When you browse our site, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on website

c) Cookies

We use cookies to improve your browsing experience, personalize content, and analyze site traffic.

2. How We Use Your Information

We use your personal data to:

• Process and deliver your orders
• Send order updates and shipping notifications
• Improve our website and customer experience
• Respond to customer service queries
• Provide personalized recommendations
• Prevent fraud and ensure website security
• Run marketing campaigns with your permission

3. How We Protect Your Data

We follow industry-standard security measures to ensure your data is safe:

• SSL encryption
• Secure payment gateways (Razorpay/UPI/etc.)
• Limited access to personal information
• Regular website security checks
• We never sell or trade your personal information to any third parties.

4. Sharing Your Information

Your data may be shared only with trusted service providers:

• Payment processors (e.g., Razorpay)
• Delivery partners / couriers
• Email / SMS service providers
• Analytics tools (Google Analytics, Meta Pixel)
• These third parties use your information only to deliver the required services.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction or update
• Request deletion of your information
• Opt out of marketing emails or WhatsApp alerts
• Disable cookies in your browser settings
• For any of these requests, contact us directly.

6. Marketing & Communication

With your consent, we may send you:

• Promotional emails
• New arrival updates
• Discounts and offers
• You can unsubscribe anytime.

7. Payment Information

We do not store your card details or UPI information.
All payments are processed securely through trusted third-party payment gateways.

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices of external sites.

9. Updates to This Policy

We may update or modify this Privacy Policy at any time.
The updated version will always be available on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@pyraessentials.com

WhatsApp: +91 99954 03389
Website: www.pyraessentials.com