Terms & Conditions
Last Updated: 2025
Welcome to Pyra Essentials. By accessing or making a purchase from our website, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms & Conditions apply to all users of our website, including browsers, customers, and merchants.
By using our site or purchasing from us, you accept these terms. If you do not agree, please do not use our website.
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old, or using the site under adult supervision.
- You are using the website for lawful purposes only.
3. Products & Descriptions
We try our best to provide accurate product information including colors, details, sizes, and images.
However:
- Colors may slightly vary due to screen settings
- Product availability may change without prior notice
- Prices may be updated due to market changes
- We reserve the right to modify or discontinue products at any time.
4. Pricing & Payments
All prices listed on our website are in INR (Indian Rupees).
- We accept payments through secure gateways such as Razorpay, UPI, Cards, and Net Banking.
- We reserve the right to update prices at any time without prior notice.
5. Order Confirmation
Once you place an order:
- You will receive an email/SMS/WhatsApp confirmation
- Orders cannot be modified after dispatch
- We reserve the right to cancel an order if the product is unavailable or payment verification fails
- For COD orders, fake or fraudulent orders may be cancelled without notice.
6. Shipping & Delivery
- Delivery time varies based on location
- Delays may occur during high-demand periods or due to courier issues
- Shipping charges (if any) will be shown during checkout
- For complete details, please refer to our Shipping Policy.
7. Returns & Refunds
- Our returns policy allows returns only under specific conditions.
- You may refer to our Return & Refund Policy page for full details.
- We reserve the right to approve or reject return requests based on product condition and our policy guidelines.
8. User Account Responsibility
If you create an account:
- You must keep your login details confidential
- You are responsible for any activity under your account
- We reserve the right to suspend or terminate accounts for misuse
9. Intellectual Property
All content on this website—including logos, images, graphics, text, product photos, and branding—is the property of Pyra Essentials.
You may not:
- Copy
- Reproduce
- Distribute
- Modify
Use for commercial purposes
without written permission from us.
10. Prohibited Activities
You agree NOT to use our website for:
- Illegal or fraudulent activities
- Spreading viruses or malicious code
- Interfering with website functionality
- Copying or scraping data without permission
- Violation may result in legal action.
11. Limitation of Liability
Pyra Essentials is not responsible for:
- Delays caused by courier companies
- Damage due to misuse of products
- Losses due to incorrect address provided by the customer
- Website downtime or technical issues
- We are not liable for any indirect, incidental, or consequential damages.
12. Third-Party Services
We use trusted third-party partners for:
- Payment processing
- Delivery services
- Analytics & marketing tools
- These providers have their own terms and policies.
13. Changes to Terms
- We may update these Terms & Conditions at any time.
Updated terms will be posted on this page. - Continued use of the website means you accept the updated terms.
14. Contact Information
For queries regarding our Terms & Conditions, you can contact us at:
Email: support@pyraessentials.com
WhatsApp: +91 99954 03389
Website: www.pyraessentials.com
